We process refunds quickly and transparently. This policy explains when a refund applies and how it reaches you.
When You're Eligible
- Order cancelled before shipping.
- Approved return after our quality check of the received item.
- Item lost or damaged in transit.
- Payment debited but order not confirmed (auto-reversed by the bank).
How to Request a Refund
- Go to your Orders page and raise a request against the order, or contact support with your order ID.
- Our team reviews the request within [24-48] hours.
- Once approved, the refund is initiated immediately.
Refund Timelines
| Payment Method | Refund Credited In |
|---|
| UPI / Wallet | [2-4] business days |
| Credit / Debit card | [5-7] business days |
| Net banking | [5-7] business days |
| Cash on Delivery | [5-7] business days via bank transfer to your provided account |
Refund Amount
- Full product price including GST is refunded for approved requests.
- Original shipping charges are refunded only if the cancellation or defect is on our side.
Need Help?
If a refund hasn't arrived within the stated timeline, write to [support@example.com] with your order ID and we'll trace it with the payment gateway.
